Privacy Policy
At Shagadoo, we value your privacy and strive to be transparent about how we protect and use your information through our website, app, and services. This Privacy Policy explains how Shagadoo.com collects, uses, and processes your personal information. By using Shagadoo’s services, you consent to the practices outlined in this Privacy Policy.
1. Overview and Consent
Shagadoo collects and processes your personal information to operate and improve its services and provide you with a personalized experience. By accepting our Terms of Use, you confirm that you are above 18 years old and that you have read and understand this policy, including how and why we use your information. If you do not agree with this Privacy Policy or how Shagadoo uses your information, please refrain from using our services. Shagadoo is not responsible for the content, privacy policies, or practices of any of its members, Pattern-hosted websites, or third-party websites and apps.
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2. Information Collection
We collect personal data in the following ways:
2.1 Data You Provide to Us
- **Registration and Account Setup**: Information you provide during registration and account setup is necessary for accessing Shagadoo’s services. This may include your name, email, and other contact details. Refusal to provide this data may limit your access to certain features.
- **Mandatory Information for Sellers**: To validate sellers on our platform, we require specific data, including store information, bank account details, credit card information, and proof of identification. This ensures compliance with applicable laws and enhances security.
2.2 Data from Other Sources
- **Vendors, Suppliers, and Partners**: We receive information from vendors, suppliers, and third-party advertising or marketing partners that help us deliver and improve Shagadoo’s services.
2.3 Automated Data Collection
- **Cookies and Tracking Technologies**: We automatically collect information through cookies when you interact with our website, including pages visited, links clicked, and other browsing behavior.
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3. Use of Personal Information
We use your personal information in the following ways:
3.1 Personalization and Recommendations
We use your data to offer personalized services, product recommendations, and promotions based on your preferences to enhance your experience with Shagadoo.
3.2 Purchases and Deliveries
Your information allows us to process orders, expedite payments, and communicate order updates to improve our service efficiency.
3.3 Legal Obligations and Compliance
We collect certain data to fulfill legal requirements, including those related to anti-corruption, anti-money laundering, and identity verification for sellers. These steps protect both Shagadoo and its users.
3.4 Service Improvement and Troubleshooting
We analyze your information to resolve issues, troubleshoot problems, and improve our services.
3.5 Communication
We may contact you via email or phone for various reasons, such as marketing, transaction confirmations, support, and service updates. You can manage your communication preferences through your account.
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4. Information Sharing and Disclosure
We may share or disclose your personal information in the following circumstances:
4.1 Legal Obligations
We may disclose personal information to comply with legal requirements, such as court orders, regulatory obligations, or legitimate legal requests.
4.2 Safety and Security
We may share information to protect our legitimate interests, prevent harm to individuals or property, enforce our Conditions of Use, or protect Shagadoo’s rights and safety. This may involve exchanging information with third parties for fraud protection and credit risk reduction.
4.3 Transactions
To facilitate transactions, we may share information between buyers and sellers. Both parties are expected to safeguard this data and use it solely for transaction purposes.
4.4 Third-Party Service Providers
We work with third-party providers for order fulfillment, data analysis, payment processing, and customer service. These providers have limited access to the personal information necessary to perform their functions and may not use this data for other purposes.
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5. Shagadoo Community
As a community-driven marketplace, Shagadoo allows users to engage in forums and discussions. Please be cautious about sharing personal information in these public spaces. You are responsible for any personal information you disclose in these forums, which can be read, collected, or used by others.
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6. Security Measures
The security of your personal information is paramount to us. We employ various security measures, including:
- **Encryption Protocols**: We use SSL/TLS encryption for transactions to secure your data.
- **PCI DSS Compliance**: Shagadoo follows the Payment Card Industry Data Security Standard for all credit card transactions.
- **Identity Verification**: We verify your identity through security questions, passwords, and usernames before disclosing personal information to ensure user safety.
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7. Data Retention and Deletion
Shagadoo retains your personal information as long as you have an active account with us or as required by law. If you choose to close your account, we will delete your information, subject to retention requirements for legal, regulatory, and security purposes.
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8. Your Rights
Shagadoo is committed to respecting your privacy rights under relevant laws, including the GDPR and CCPA. You have the following rights:
- **Access, Correction, and Deletion**: You may access, edit, or delete certain information through your account.
- **Communication Preferences**: You have the right to choose your preferred method of communication.
- **Rectification**: You can request that we correct inaccurate information about you.
- **Restriction of Processing**: You can ask us to restrict how we use your information in certain cases.
- **Withdrawal of Consent**: You may withdraw consent to use your information at any time. This will not affect any processing done before consent withdrawal.
- **Objection to Processing**: You may object to certain uses of your information based on legitimate interests, unless required for legal purposes.
- **Marketing Opt-Out**: You may opt out of marketing communications by following the "unsubscribe" link in emails or contacting us directly.
To exercise these rights, please contact us via email, customer service, or phone. Limiting, changing, or deleting some information may impact Shagadoo’s services.
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9. Cookies and Tracking Technologies
Shagadoo uses cookies and similar technologies to enhance your experience. These cookies allow us to:
- **Authenticate and Recognize You**: Cookies help us recognize returning users and enable tailored promotions.
- **Identify Your Preferences**: We remember your preferences to improve site functionality.
- **Track Cart Items**: Cookies keep track of your shopping cart items.
- **Analyze Site Usage**: We analyze site usage to improve our offerings.
- **Enable Marketing**: Cookies allow us to serve you relevant ads on Shagadoo and third-party websites.
- **Prevent Fraud**: Cookies are also used for fraud prevention.
You can manage cookie preferences through your browser settings. Disabling cookies may limit access to certain features, including account login and checkout processes.
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10. Children’s Privacy
Shagadoo’s services are intended for users aged 18 and older. We do not knowingly collect data from children under 18. If we discover that we have collected information from a child, we will delete it promptly.
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Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact Shagadoo’s customer support through the accepted channels provided on our website.
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